OUR MISSION

WHO WOULD BENEFIT FROM HOME HEALTH CARE?

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• Patients who need short term assistance after being discharged from the hospital.

• Chronically ill, terminally ill, or permanently disabled patients who wish to remain at the comfort of home.

• Elderly adult who, due to illness or disability, Require extra assistance in their home.

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Expert Answers To Common Questions:

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Q: What services do home care agencies offer?

A: Home caregivers may provide a broad range of services related to medical needs as well as ADLs (activities of

daily living). Medical help may be in the form of assisting with physical or occupational therapy, planning and taking medications, and skilled nursing.

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Q: What are the ADLs?

A:The activities of daily living, or ADLs, are a way to determine what level of help you need from a caregiver.

They include:

• Toileting and toilet hygiene

• Bathing and personal grooming of body and hair

• Dressing and undressing

• Cooking and eating regular meals

• Having the mobility to get around your home

• Being able to move yourself from one spot to another, such as from a bed to a chair or wheelchair, if necessary

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Q: How do I know if home health care isn’t enough for my loved one?

A: If you or your loved one is unable to manage most of the ADLs, or needs round-the-clock nursing care, a nursing

home may be a better fit. A doctor can help develop a plan of support that addresses concerns realistically, based

on what the individual is able to accomplish and what help is needed.

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Q: What happens if I don’t like the caregiver I’m assigned?

A: You should be able to talk to the agency to have another caregiver assigned to you. But be sure you are not acting prematurely. It takes a while for relationships to develop, and you and your new caregiver need to learn to understand one another and determine how to work well together.

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Q: What happens if my caregiver is sick or goes on vacation?

A: If you are working with an agency-provided caregiver, they will have substitutes who can come to your home

when your regular caregiver is absent. If you are working with an independent caregiver, you have the responsibility

for lining up substitute care when needed.

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Q: How do I know exactly what the caregiver is willing to do for me?

A: Almost all agencies will give you a written care plan. This should include details about the tasks that the

caregiver will undertake for you, details about any medical equipment or procedures they will handle, and

their general responsibilities. You should also receive a document called the patient’s bill of rights, which will

list the responsibilities and rights of your caregiver, the agency, and yourself throughout the relationship.

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WHO PAYS FOR THE HOME HEALTH CARE SERVICES?

 

Insurance Coverage:

Depending upon your level of benefits, we will bill your insurance carrier directly.

 

Medicare/MediCal:

If you are eligible for home health care coverage through the Medicare / MediCal system,

our office  will bill them direclty.

 

Direct Payment:

When billed directly to you, Empower Home Health Care statement clearly identifies visits & hours

spent by our home health care professionals. You pay only the per visit or per hour rate, we pay all

taxes & insurance for our employees.